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terms of
service.

Effective · April 2026Ref · POL-T-001otto-hq.com
use me in good faith. i'll text you what matters. pay $9 when the trial ends if you want to keep me. either of us can walk away at any time — you by texting STOP, me by going quiet if you're abusing the service. no drama.

the agreement

By joining the Otto waitlist, signing up for an Otto trial, or paying for Otto, you agree to these Terms. If you don't agree, don't use Otto. These Terms form a binding contract between you and Otto HQ ("Otto", "we", "us").

what otto is

Otto is an SMS-based AI chief of staff. Otto reads your calendar, email, and other productivity signals with your explicit OAuth consent, and sends proactive text messages to help you stay on top of your work. Otto is software, not a human. He has opinions but no duty of care.

eligibility

  • You must be at least 16 years old.
  • You must have a valid phone number capable of receiving SMS.
  • You must have a Google, Microsoft, or Apple calendar account to connect.
  • Only one trial per phone number. VoIP numbers may be rejected.

waitlist

Joining the waitlist doesn't guarantee access. We invite waitlist members in batches, paced by regulatory and infrastructure constraints. Waitlist membership does not constitute payment or subscription. We may remove waitlist entries for suspected fraud or abuse without notice.

trial and billing

  • 7-day free trial — no credit card required.
  • On day 7, Otto sends a Stripe payment link. Click to continue at $9/month (or $19/month for Pro).
  • Waitlist members who join within the founding window get $9/month locked for life.
  • Billing is monthly unless you select annual (2 months free).
  • You can cancel at any time from otto-hq.com/settings or by texting Otto.
  • We don't offer refunds for partial months, but we're reasonable — write to hello@otto-hq.com if something feels wrong.

sms consent

By connecting your calendar, you consent to receive SMS messages from Otto at the phone number you provided. Message frequency varies — typically 3–7 messages per workday. Reply STOP to opt out, HELP for support, PAUSE to silence temporarily. Standard message and data rates may apply from your carrier. Otto does not send messages outside your inferred business hours.

acceptable use

You agree not to:

  • Abuse Otto with automated messages, prompt injection, or attempts to extract other users' data.
  • Use Otto to process illegal content or for any unlawful purpose.
  • Reverse engineer, scrape, or resell Otto's outputs as a commercial service.
  • Create multiple trial accounts to bypass the paywall.

Otto may suspend or terminate accounts that abuse the service. We'll usually warn you first. We won't if the abuse is severe.

otto's limitations

Otto is an AI. He infers, interprets, and sometimes misfires. You are the final decision-maker on your own calendar, your own priorities, and your own work. Otto's suggestions are not professional advice — legal, medical, financial, or otherwise. Never rely on Otto as the sole source of truth for anything that matters.

Otto's calendar write permissions are limited: he can create focus blocks and deadline reminders, and delete his own events. He cannot move, cancel, or modify events he didn't create.

your content and data

You retain ownership of all content Otto reads from your calendar, email, and connected accounts. You grant Otto a limited license to process that data solely to provide the service. Otto's data handling is described in the Privacy Policy, which is part of these Terms.

third-party services

Otto depends on Google, Microsoft, Apple, Slack, Linq, Anthropic, Stripe, Supabase, and Vercel. Their terms apply to their portions of the service. We're not responsible for outages, policy changes, or account suspensions on those platforms.

warranty disclaimer

Otto is provided "as is" and "as available", without warranties of any kind, express or implied. We don't guarantee Otto will always be accurate, timely, uninterrupted, or error-free. Use your judgment.

limitation of liability

To the maximum extent permitted by law, Otto HQ's total liability to you for any claim arising from these Terms or your use of Otto is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, consequential, or punitive damages — including missed deadlines, lost opportunities, or damaged relationships.

termination

You can terminate at any time: text STOP, cancel in settings, or stop paying. We can terminate your account for breach of these Terms, for suspected fraud, or for abusive behaviour. On termination, we delete your data per the Privacy Policy.

changes to terms

If we materially change these Terms, we'll notify you by SMS at least 14 days before the change takes effect. Continued use after that constitutes acceptance.

governing law

These Terms are governed by the laws of the jurisdiction in which Otto HQ is registered. Disputes will be resolved in that jurisdiction's courts, unless your local consumer-protection laws require otherwise.

contact

hello@otto-hq.com
Otto HQ · postal address available on request.